Terms & Conditions| Financial Protection| Responsible Tourism| Portfolio Collection
| Home | Destinations | Itineraries & Ideas | Experiences in Africa | Special Offers | Useful Information | About Us | Contact |
Financial Protection
Add to Enquiry
Financial Protection
In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 an insurance policy has been arranged with Travel & General Insurance Plc to protect the monies paid in respect of the travel arrangements offered on this website and to cater, where necessary (and subject to the terms of the insurance policy), for a refund of such monies and/or your repatriation to the UK in the unlikely event of our financial failure.
Any air holidays or flights booked by Africa Collection are protected by the Civil Aviation Authority - our ATOL number is 6514 – www.caa.co.uk
Scheduled Airline Failure Cover
In 2007 there were six major airline failures yet in the first six months of 2008 there were 20 major failures, with potentially more to come. In July 2007 the British Airways Chief Executive reported, “We are in the worst trading environment the (airline) industry has ever faced. The combination of unprecedented oil prices, economic slowdown and weaker consumer confidence has led to substantially lower first quarter profits. Fuel prices have doubled in the past year.”
Whilst we are confident our airline suppliers are financially strong we have an insurance policy in place protecting us and you in the event of one of our airlines failing. If you book your flights direct with the airline you are not automatically covered, so please beware.
IATA Accreditation
We are also IATA Accredited, enabling us to issue airline tickets, and a further indication of fiscal stability.
Other Insurances
Without wishing to appear nervous ninnies, we also have other insurance policies in place to guard against the negligence of our suppliers (please refer to Terms & Conditions) and even against the negligence or unlikely incompetence (or as we prefer to call it, the 'human' factor) of Africa Collection staff.
Don't just take our word for it
You may well think that we in the travel & tourism industry have a vested interest in advising you to book via a bonded company - and of course we do. But you may also be interested to see what the Civil Aviation Authority, a government agency, has to say on the matter - click here
Definition of 'Intaxication': Euphoria at getting a refund from the Inland Revenue, which lasts until you realise it was your money to start with.










